TERMS & CANCELLATION

Sayulita Surf Center Cancellation Policies

At Sayulita Surf Center, we strive to provide unforgettable experiences to our clients. To ensure efficient and fair service, we have established cancellation policies that must be taken into account when making reservations with us.

Reservation:

A 50% payment is required to secure your place in our activities.

Full payment must be made 24 hours before your scheduled departure date. Failure to pay in full within this period could result in the loss of your reservation and the deposit corresponding to 50% of the total cost.

Cancellation:

Cancellation is allowed up to 3 days before the scheduled date to receive a full refund.

Refunds are granted in situations related to adverse weather conditions, vessel problems or operational problems attributable to our company.

Refund Exclusions:

Refunds are not offered in cases of personal discomfort or external problems that prevent your participation in our activities.

Payment Methods:

Payment can be made both in our physical store and online, giving you flexibility and convenience.

At Sayulita Surf Center, we value our customer satisfaction and understand that circumstances can change. These policies allow us to offer quality service and maintain the integrity of our operations. We appreciate your understanding and hope to provide you with an unforgettable experience in Sayulita.