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TERMS & CANCELLATION
Sayulita Surf Center Cancellation Policies
At Sayulita Surf Center, we strive to provide unforgettable experiences to our clients. To ensure efficient and fair service, we have established cancellation policies that must be taken into account when making reservations with us.
Reservation & Payment:
To secure your experience, we require 100% payment no later than 24 hours before your scheduled departure. This ensures we can prepare everything for your trip and avoid last-minute cancellations. If full payment isn’t received on time, your reservation may be canceled without a refund.
Cancellations & Refunds:
You may cancel your booking up to 3 days before your scheduled trip to receive a full refund. This allows us enough time to adjust our operations and offer your slot to other guests.
No Refunds Will Be Issued For:
Cancellations made less than 72 hours before departure
Personal reasons or outside factors (e.g., illness, missed flights, or schedule conflicts)
Refunds Will Be Honored In These Cases:
Dangerous or unfavorable weather conditions
Vessel or operational issues caused by Sayulita Surf Center
Payment Options:
We accept payments in-store or online, providing flexibility and convenience for all our guests.
At Sayulita Surf Center, we value our customer satisfaction and understand that circumstances can change. These policies allow us to offer quality service and maintain the integrity of our operations. We appreciate your understanding and hope to provide you with an unforgettable experience in Sayulita.